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i to the world
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Welcome to the third edition of our i to the world newsletter. Published once a quarter, this newsletter aims to keep our own iSeries community up to date with the latest additions, events and updates for all things Utilities 400.
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Infor Expand their System i Portfolio
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We are delighted to announce that as a mark of their continued commitment to the system i community, Infor have strengthened their enterprise portfolio though the extended use of our solutions.
Paul Field, General Manager of System i EMEA said
“We are delighted to be working closely with Utilities 400 to bring the benefit of this toolset to the System i community. I am confident that many more Infor System i ERP customers can and will benefit from the significant savings in time and money that existing users of this combined solution already enjoy.”
Through this enhanced partnership, Infor can further support the System i community through a suite of solution that provide:
- Reduced Time: weekly turn around of reports reduced to same day; overall reduction on IT resource by 20%.
- Increased Visibility: customised reports in real-time, on-demand or scheduled to view results immediately.
- Reduced Costs: heavily reduced printing and postage costs by optimising your utilisation of eForms and email.
- Improved Performance: Manage and optimise your query library with ease and improve performance on your IBM i through sophisticated archive and purge engines.
Steve Close our Technical Director concluded, “This is a wonderful step forward for the Infor System i community. Our suite of solutions marry perfectly with IBM i based Infor ERP to enrich and enhance the enterprise.”
For more details, please contact Andy or Denise on +44 (0)1204 388 883 or email infor@uti400.com
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Keep in Touch Launch
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This month we will be launching our new customer support solution, Keep in Touch. We take great pride in the quality of service we provide to our customers and believe that KIT will enhance this further.
KIT has been developed using ShowMe+ and provides our customers with the ability to report and track product issues. KIT also includes a search facility which will enable customers to ascertain whether a support issue has already been resolved.
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In addition, a knowledge base containing information such as best practices, tricks and tips, user manuals and frequently asked questions will be built up over the coming months. Finally, KIT includes a user community forum which will provide our customers with a platform to post messages and discuss our Enterprise Suite of Solutions in detail.
Registration and log-in details will be sent to customers on maintenance via email during December.
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Successful outings at the Power Shift and Work Smarter Events
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In late September we held our first 'Work Smarter' seminar. Aimed at the IBM i professional, the event's focus was on how to get the most out of your enterprise solutions. During the event we provided 'best practice' scenarios using solutions from our Enterprise Suite. This included business intelligence, automated workflow, application modernisation through GUI and ecommerce.
The event took place in Glasgow and was hosted by one of our customers, BookSource, who are one of the UK's fastest growing distributors of books and other printed material.
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The Work Smarter event will be heading to the south of England in early 2011. Keep an 'i' out for announcements as this event is a must for any business wishing to enhance their enterprise solutions.
During a blustery October day at the City of Manchester Stadium, we exhibited at the Power Shift event. Power Shift was a one-day open event for the i community and featured a number of independent and IBM speakers who delivered a comprehensive conference agenda. The event included an exhibition area where we met old and new customers to discuss our enterprise suite and all things System i.
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'Power Shift was a terrific event and well attended too.' explained Steve Close, 'It was a wonderful opportunity to introduce the Enterprise Suite in its entirety to the i community. All seven solutions were well received and we look forward to further promotions and events during 2011.'
To celebrate the introduction of the Enterprise Suite, we held a prize draw for an award winning Net Book. Steve Clensy of Johnsons Apparelmaster was the proud winner pictured here on the right being presented with his prize by our very own Steve Close.
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Utilities 400 on Social Media
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It's been a while coming but you can now keep up to date with news, events and announcements by following us on Twitter, Facebook or joining our group on LinkedIn. To find us simply search for Utilities 400.
We hope to build an active community so please feel free to drop in and have your say any time.
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Our First Webinar - eBusiness Part 1, RouteOne Data Delivery
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Join us for our first webinar on Thursday 16th December. It will focus on RouteOne and provide an insight into how you can use RouteOne to deliver your data where, when and how you want it. The webinar will be hosted by Andrew Nicholson, and presented by Steve Close and Denise Osborne. This event is a must for all customers wishing to get more out of their IBM system i.
Space is limited, you can reserve your seat by clicking the button below.
Further webinars are planned for 2011 - watch this space!
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And finally . . . .
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We hope you have enjoyed this newsletter. If you have any comments, suggestions or feedback please email us at newsletter@uti400.com.
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You are receiving this email because you are an existing customer, have shown interest in our products in the past or have opted in via our website. If you wish to unsubscribe from future newsletters please reply to this email with the word "unsubscribe" in the subject field.
http://www.uti400.com
Tel (UK) 01204 388883
Tel (USA) (312) 474 5758
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